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CONTACT US

Order Status

Want to know the status of your order? Enter your email address and order number to find out.

Order Issue

Questions about an order? We will follow up with you within 24 hours, M-F between 9am-5pm.

Product Question

Have a question about a Black Opal product? A product expert will follow up with you within 24 hours, M-F between 9am-5pm.

Shade Question

Don’t know your primer,foundation, powder or concealer shade? Click our Find Your Shade online shade finder to determine your best match.

Sponsorship Requests

Interested in partnering with Black Opal? Click to email a sponsorship request. Allow 2-4 weeks response time.

PR or Press Inquiries

Are you a member of the press or seeking public information on Black Opal? Click to e-mail and we will follow up with you within 48-hours.

For other inquiries, please call our Customer Service at 1.800.774.3477, Monday through Friday from 9am-5pm.